Privacy Policy
Prop Global Infra Pvt. Ltd. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when accessing or using www.propglobalinfra.com (“Website”).
This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained from users of our Website and services. By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.
1. General
- This Privacy Policy is published in accordance with applicable provisions of the Information Technology Act, 2000, and the rules and regulations made thereunder, as amended from time to time.
- This electronic record is generated by a computer system and does not require any physical or digital signature.
- The domain name www.propglobalinfra.com (“Website”) is owned and operated by Prop Global Infra Pvt. Ltd. (“Company”), a company incorporated under applicable laws of India. The terms “Company,” “we,” “us,” and “our” include the Company and, where applicable, its authorized representatives, employees, officers, directors, agents, affiliates, successors, and assigns.
- This Privacy Policy applies to all visitors, users, customers, and other individuals who access or interact with the Website or provide information to the Company through the Website.
- This Privacy Policy may be updated from time to time to reflect changes in our business practices, technology, applicable laws, or regulatory requirements. Any updated version will be published on this page with the revised effective date.
2. Information We Collect
To provide our services and improve your experience, we may collect information that you voluntarily provide to us, as well as certain information collected automatically when you use the Website.2.1 Information Provided by You
Depending on how you interact with our Website, we may collect information such as:- Full name
- Email address
- Mobile or telephone number
- City or location
- Property preferences
- Budget or investment requirements
- Information submitted through enquiry or contact forms
- Details provided when requesting a property consultation, site visit, or other services
- Any other information that you voluntarily provide to us
2.2 Information Collected Automatically
When you visit or use the Website, certain technical and usage information may be collected automatically, including:- IP address
- Browser type and version
- Device type
- Operating system
- Website pages visited
- Date and time of access
- Referring and exit URLs
- Approximate geographic information
- Website usage patterns and interactions
3. Use of Information
The information collected by us may be used for legitimate business purposes, including:- To respond to your enquiries and requests.
- To provide information about residential and commercial properties.
- To arrange property site visits and consultations.
- To provide real estate advisory and related services.
- To understand your property requirements and preferences.
- To communicate with you regarding properties, services, enquiries, and transactions.
- To improve the Website, services, content, and user experience.
- To conduct internal research, analytics, and market analysis.
- To prevent fraud, misuse, unauthorized access, and other unlawful activities.
- To comply with applicable laws, regulations, legal proceedings, and government requirements.
4. Cookies and Similar Technologies
The Website may use cookies and similar technologies to improve functionality, understand user behaviour, remember preferences, analyze website traffic, and improve our services. Cookies may be placed by us or by third-party service providers used for analytics, advertising, or website functionality. You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of some parts of the Website.5. Sharing and Disclosure of Information
We do not sell or rent your personal information to third parties for their independent marketing purposes. We may share information with trusted third parties where reasonably necessary to provide our services or operate our business, including:- Authorized employees, representatives, and consultants
- Property developers, builders, and project representatives, where relevant to your enquiry
- Service providers supporting our Website, technology, analytics, communications, or operations
- Professional advisors, consultants, or service partners
- Affiliates or business partners, where applicable and permitted by law
- Comply with a legal obligation, court order, or government request
- Respond to lawful requests from law enforcement authorities
- Protect the rights, property, or safety of the Company, our users, or third parties
- Investigate fraud, security issues, or other unlawful activities
- Enforce our Terms of Use or other applicable policies
6. Communication and Marketing
By submitting your contact information through the Website, you may be contacted by the Company or its authorized representatives regarding your enquiry, property requirements, site visits, services, or related real estate opportunities. Depending on your preferences and applicable law, communications may be made through:- Phone calls
- SMS
- WhatsApp or other messaging platforms
- Other electronic communication methods
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction. However, no method of transmission or electronic storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted through or stored on the Website. Where payments are processed through third-party payment gateways, payment and card information may be collected and processed directly by the relevant payment service provider in accordance with its own privacy policy and security practices. The Company does not knowingly request or retain complete credit or debit card details unless specifically required for a legitimate and lawful business purpose.8. Third-Party Websites and Services
The Website may contain links to third-party websites, applications, services, or platforms. We are not responsible for the privacy practices, content, security, or policies of third-party websites or services. Users are encouraged to review the privacy policies of such third parties before providing personal information.9. User Responsibility
Users are responsible for ensuring that the information they provide to the Company is accurate, complete, and up to date. Where applicable, users are also responsible for maintaining the confidentiality of their login credentials and for activities carried out through their account. If you believe that your account or personal information has been accessed without authorization, you should notify the Company promptly.10. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide requested services, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements. The retention period may vary depending on the nature of the information and the purpose for which it is processed.11. Children’s Privacy
The Website and its services are not intended to knowingly collect personal information from children who are not legally competent to enter into contracts under applicable law. If we become aware that personal information has been provided by a child without appropriate consent, we may take reasonable steps to delete such information from our records, subject to applicable legal requirements.12. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including the right to:- Request access to certain personal information held by us
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally permissible
- Withdraw consent where processing is based on consent
- Opt out of promotional communications